Privacy notice · QuoteCall

The short version. If you join the waiting list, we keep your email address (and your first name and trade, if you give them) so we can tell you when QuoteCall opens and how it's coming along. We don't use cookies or tracking on this site, we never sell your details, and you can leave the list with one click.

Who we are

This website and the waiting list are run by QuoteCall ("we", "us"). We decide how your personal data is used here, which makes us the controller under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Email: privacy@quotecall.co.uk

What this notice covers

This notice covers quotecall.co.uk, the QuoteCall waiting list, and emails you send us. It doesn't cover the QuoteCall service that businesses sign in to: customers get its own terms and data processing agreement when they join. If you sent an enquiry to a trade business that uses QuoteCall, see the section for you below.

What we collect, why, and for how long

What	Why	Lawful basis	How long
The waiting list: your email address; your first name and trade if you give them; when you joined and which form you used.	To email you when QuoteCall opens and, now and then, with news on how it's going. Your trade tells us which trades to welcome first.	Your consent, which you can withdraw at any time.	Until you unsubscribe or ask us to remove you. If you haven't become a customer, we delete it two years after you joined.
Unsubscribes: your email address and the date you left the list.	So we never email you again by mistake.	Our legitimate interest in respecting your choice.	For as long as we send emails, so the record keeps working.
Messages you send us: your name, email address and what you write.	To answer you and keep track of the conversation.	Our legitimate interest in replying to people who contact us.	Two years after the conversation ends.
Technical logs: your IP address, browser type, the pages you asked for and when.	To keep this website and the waiting-list form working and secure, for example to stop spam and attacks.	Our legitimate interest in running a secure website.	Up to 90 days, unless we need them to look into an attack.

We don't use your details for automated decisions about you, and we don't buy data about you from anyone else. Please don't send us sensitive information (such as health details) through the waiting list or by email.

Cookies and tracking

This website sets no cookies and has no analytics, advertising pixels or social media trackers. Fonts and the video come from our own website, not from third parties. The cookies page has the details.

The emails we send

Every email we send to the waiting list has an unsubscribe link at the bottom. Click it and you're off the list straight away. You can also email privacy@quotecall.co.uk.

We never sell or rent your details, and we never share them with advertisers. We use a small number of trusted providers who handle data for us under contract and only on our instructions:

Microsoft (Azure), which hosts this website and the QuoteCall service where the waiting list is kept. The waiting list is stored in Microsoft's UK data centres.
Our email delivery provider, which sends our emails to the waiting list.
Our email providers, which receive and store the emails you send us.

We may also share information if the law requires it, or to protect our rights or someone's safety. If QuoteCall were ever sold or merged, the waiting list could pass to the new owner, who would have to keep to this notice.

Outside the UK

Some of our providers are based in, or have staff in, the USA or the European Economic Area. Where your data leaves the UK, it is protected by the UK's adequacy regulations (including the UK Extension to the EU–US Data Privacy Framework) or by the International Data Transfer Agreement or Addendum approved by Parliament. Ask us for a copy of the safeguards.

Keeping it safe

Everything travels over encrypted (HTTPS) connections, and only the people who run QuoteCall can see the waiting list. If something went wrong that put your details at risk, we would tell you and the Information Commissioner where the law requires it.

Your rights

You have the right to:

ask for a copy of the personal data we hold about you;
have anything wrong corrected;
have your data deleted;
object to how we use it, or ask us to limit how we use it;
have the details you gave us sent to you or to someone else, in a common format;
withdraw your consent at any time (this doesn't affect anything we did before).

Email privacy@quotecall.co.uk. It's free, and we'll reply within one month. We may ask you to confirm who you are before we act.

Complaints

If you're unhappy with how we've handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator:ico.org.uk/make-a-complaint or 0303 123 1113.

If you sent an enquiry to a business that uses QuoteCall

Trade businesses use QuoteCall to receive and answer enquiries from their own websites. If you sent one, that business decides how your details are used: it is the controller, and QuoteCall handles your details on its behalf and only on its instructions (we are its processor). The business's own privacy notice explains what it keeps and for how long.

To use your rights, contact the business first. If you can't reach them, emailprivacy@quotecall.co.uk and we'll pass your request on and help where we can.

Children

This website and the waiting list are for businesses and aren't aimed at children.

Changes to this notice

When we change this notice we update the date at the top. If a change affects how we use the waiting list, we'll tell you by email before it takes effect.